Admin – Enquiry Handler

Trade Recruit is proud to be recruiting on behalf of one of our prestigious clients based in Scunthorpe for a full-time Admin / Enquiry Handler to join their growing team.

This is a fantastic opportunity for an organised and proactive individual with strong administrative and customer enquiry handling experience. You’ll play a key role in managing leads, supporting sales activity, and ensuring smooth day-to-day operations.

Key Responsibilities

• Manage incoming customer enquiries via CRM and communication platforms
• Follow up on leads and nurture prospects through the sales pipeline
• Support backend operations and general administrative processes
• Assist with basic bookkeeping tasks and financial administration
• Handle procurement activities and supplier coordination
• Prepare quotations and manage purchase order (PO) processes
• Identify opportunities for cross-selling and upselling
• Maintain accurate and up-to-date CRM records
• Provide general administrative support across the business

Requirements

Must-Have:

• Minimum 3 years’ experience in an admin or enquiry handling role
• Experience using CRM systems
• Strong organisational and communication skills
• Experience with lead follow-ups and customer engagement
• Knowledge of backend operations and administrative processes
• Familiarity with bookkeeping and procurement tasks
• Experience handling quotes and PO numbers

Nice-to-Have:

• Previous sales experience
• Ability to identify and act on cross-selling and upselling opportunities

Salary & Benefits

• £27,000 – £32,000 (depending on experience)
• 30 days annual leave + bank holidays
• Industry-leading holiday allowance
• Referral bonus scheme
• Company life insurance
• In-house promotion and career progression opportunities
• Staff events, including annual Christmas party

Location & Working Pattern

• Remote role (company based in Scunthorpe)
• 35–40 hours per week
• Flexible start and finish times

Start Date

• ASAP

How to Apply

If you’re a detail-driven administrator who enjoys working in a fast-paced environment and supporting both customers and sales teams, we’d love to hear from you.

Apply Now

If you’re ready to take the next step in your career, click Apply Now or send your CV to Raimonda.Stonkute@traderecruit.co.uk

This is your chance to join a forward-thinking company that truly values its team.

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