Continuous Improvement Operations Manager

Join us at a pivotal moment. Our Business Transformation team is driving meaningful change across the organisation, and we’re looking for motivated people who want to make an impact.

About Trade Mastermind

Trade Mastermind is in an exciting phase of accelerated growth across three core divisions—Trade Group Services, We Scale Trades, and our rapidly expanding Training Academy. As we scale, we’re building the operational foundations needed to support sustainable, structured growth. We’re looking for a strategic and experienced Continuous Improvement Operations Manager to help shape the future of how we operate.

Role Overview

This is a career-defining opportunity for a continuous improvement leader who thrives in a dynamic, fast-paced environment. You’ll play a central role in mapping our current operational landscape, driving clarity and efficiency, and laying the foundations for scalable systems and processes. Working closely with senior leadership, you’ll bring structure to our startup momentum and lead our evolution toward a Lean-led operational model.

Key Responsibilities

• Conduct a full assessment of the “as is” operational processes across all Trade Mastermind divisions.
• Deliver strategic recommendations to scale operations and achieve greater clarity within 6–12 months.
• Collaborate with a Business Analyst to coordinate documentation, mapping, and administrative functions.
• Coach and influence senior leadership to embed a continuous improvement mindset across the organisation.
• After the initial assessment phase, lead the business through structured Lean (DMAIC) optimisation.

Qualifications & Experience

• Lean Six Sigma Green Belt required; Black Belt highly desirable.
• Experience with PRINCE2 or Agile project environments.
• Demonstrable success in delivering projects end‑to‑end.
• Working knowledge of Kotter, ADKAR, and GROW models, particularly relating to change management and leadership coaching.

Who We’re Looking For

You’re strategic, analytical, and energised by the challenge of creating clarity in a rapidly growing business. You bring structure to complexity, and you know how to influence senior leaders through strong communication, evidence‑based insights, and practical coaching. Most importantly, you’re excited by the opportunity to join a company at a pivotal moment in its scale‑up journey.

Why Join Us?

• Play a key role in shaping the operational DNA of a growing, ambitious company.
• Work alongside entrepreneurial leaders who value innovation and continuous improvement.
• Enjoy the freedom and autonomy to implement real organisational transformation.
• Be part of a business with huge potential and a clear growth trajectory.
• Package: Car Allowance | Personal Development | | Private Health | Pension |

If you’re ready to take the next step in your career, click Apply Now or send your CV to Kornelija.kalnikaite@trademestermind.co.uk